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Banking Services Operations Associate IV-Commercial Lending Quality Control in Buffalo, NY at M&T Bank

Date Posted: 12/2/2018

Job Snapshot

Job Description


Completes all core operational activities within Commercial Lending Quality Control, while ensuring adherence to Department procedures, Corporate policies, Compliance, Audit and legal requirements.


•         Complete advanced quality review of documents to system information to ensure accuracy of input.

•         Complete high-level analysis and judgment based work.

•         Complete advanced level review, analysis and interpretation of legal Bank documentation over all disciplines.

•         Respond to or initiate non-standardized requests.

•         Respond to or resolve mid-level escalations and special requests across all disciplines. Research and provide follow-up to escalated issues.

•         Interact with customers or vendors.

•         Assist with cross-training less experienced personnel, including providing some coaching.

•         Complete cross-training in all disciplines/functions of team and serve as back up for multiple team functions as required.

•         Utilize and challenge mid to high level internal procedures across the Department.  Modify Departmental procedures as needed.

•         Utilize multiple Bank systems and applications.

•         Serve as back-up to Group Leader under management supervision.

•         Run and create business reports.

•         Interact with internal business partners and management.

•         Assist with management providing support for Department audits as requested.

•         Understand and adhere to the Company’s risk and regulatory standards, policies and controls in accordance with the Company’s Risk Appetite.  Identify risk-related issues needing escalation to management.

•         Promote an environment that supports diversity and reflects the M&T Bank brand.

•         Maintain M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable.

•         Complete other related duties as assigned.

Required Qualifications:

•         Associate’s and a minimum of 1 year’ related work experience, or in lieu of a degree, 3 years’ higher education and/or work experience, including a minimum of 1 years’ related work experience

Preferred Qualifications:

•         Bachelor’s Degree

About M&T

At M&T, we strive to be the best place our employees ever work, the best bank our customers ever do business with and the best investment our shareholders ever make. So when looking to advance your career, look to M&T.  As a top 20 US bank holding company and one of the best performing regional banks in the country, we offer a wide range of performance based career development opportunities for talented professionals. And through our longstanding tradition of careful, conservative and consistent management and a strong commitment to the communities we serve, we continue to grow with a focus on the future. 

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'Relevant Military Experience is Desired'

M&T Bank Corporation is an Equal Opportunity/Affirmative Action Employer. M&T Bank Corporation does not sponsor individuals for the purpose of obtaining H-1 Visas. M&T Bank Corporation has policies and procedures in place to promote a drug free workplace.