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Banking Services Operations Group Leader II - Closing & Collateral - 3DJPU in Buffalo, NY at M&T Bank

Date Posted: 8/6/2018

Job Snapshot

Job Description

Basic Function:

Primary role is to guide workflow, manage exceptions, assist in process improvement and related departments projects



•  Monitor work flow and serve as liaison between unit and management

•  Conduct Training

•  Provide Coaching on Daily Work Functions

•  Perform Quality Assurance/Control Reviews

•  Take a Lead Role in Problem Identification/Resolution

•  Assist in Production as Needed

•  Approve Daily Work

•  Complete Daily Production Reporting

•  Produce departmental procedures

•  Participate in projects, as assigned

•  Manage / Provide guidance to team on exceptions

•  Identify Opportunities for / Assist with Implementation of Process Improvement Efforts

•  GL Reconciliation

•  Approve daily team productivity reports

•  Research and resolve routine internal and external customer issues / escalations

•  Understand and adhere to the Company’s risk and regulatory standards, policies and controls in accordance with the Company’s Risk Appetite.  Identify risk-related issues needing escalation to management.

•  Promote an environment that supports diversity and reflects the M&T Bank brand.

•  Maintain M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable.

•  Complete other related duties as assigned.


Basic Qualifications:

•  High School or GED Required

•  Minimum 3 years work experience

•  Must have effective communication skills; strong interpersonal and problem solving skills, and ability to navigate change and conflict

Ideal Qualifications:

•  Previous mortgage experience

•  Knowledge of Rekon 2000, MSP/CPI and Shaw systems


About M&T

At M&T, we strive to be the best place our employees ever work, the best bank our customers ever do business with and the best investment our shareholders ever make. So when looking to advance your career, look to M&T.  As a top 20 US bank holding company and one of the best performing regional banks in the country, we offer a wide range of performance based career development opportunities for talented professionals. And through our longstanding tradition of careful, conservative and consistent management and a strong commitment to the communities we serve, we continue to grow with a focus on the future. 


Apply today at!


'Relevant Military Experience is Desired'


M&T Bank Corporation is an Equal Opportunity/Affirmative Action Employer.
M&T Bank Corporation does not sponsor individuals for the purpose of obtaining H-1 Visas.
M&T Bank Corporation has policies and procedures in place to promote a drug free workplace.