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Business Banking and Consumer Support Specialist II in Getzville, NY at M&T Bank

Date Posted: 11/20/2018

Job Snapshot

  • Employee Type:
  • Location:
    Getzville, NY
  • Job Type:
  • Experience:
    Not Specified
  • Date Posted:
  • Job ID:

Job Description

Business Banking and Consumer Support Specialist II
Customer Asset Management
Getzville, NY

Provide operations support to various areas of Business Banking and Consumer Collections. Perform data entry, system maintenance, and monetary transactions. Complete requests within authority level.

Perform data-entry of various types of information, and from multiple sources (e.g., invoices, settlements); receive and verify accuracy of documents (e.g., titles).
Prepare and reconcile yearly 1099c’s and Tin Penalty reports.
Prepare various monthly business banking reports and associated task
Review monthly reports from various business units
Prepare ad hoc reports from systems, at management’s request and reconcile/correct as needed.
Prepare attorney referrals
Former Employee Accounts
GL, Check and overpayment transactions
Contact outside vendors (e.g., insurance companies) to gather and/or provide information on accounts.
Prepare, send and track claim forms.
Change the status of accounts.
Perform skip tracing
Lien Releases
Verify Bankruptcies
Validation of letters that are being sent
Creating and Updating Procedures
Various task assigned with Charge off of accounts.
Adhere to applicable compliance/operational risk controls in accordance with Company or regulatory standards and policies.
Promote an environment that supports diversity and reflects the M&T Bank brand.
Maintain M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable.
Complete other related duties as assigned.

This position has potential customer contact or direct contact with Attorneys or Trustee, customers or other external vendors; mostly email correspondence with attorneys and/or other external vendors.

Not Applicable.

A combined 2 years’ higher education and/or work experience, with a minimum of 1 year relevant work experience.
Strong verbal and written communication skills.
Detail oriented.
Proficient PC skills including word processing, spreadsheet and email software.

Bachelor’s degree.
Knowledge of M&T Bank systems.


We encourage candidates with relevant military experience to apply.

About M&T

At M&T, we strive to be the best place our employees ever work, the best bank our customers ever do business with and the best investment our shareholders ever make. So when looking to advance your career, look to M&T.  As a top 20 US bank holding company and one of the best performing regional banks in the country, we offer a wide range of performance based career development opportunities for talented professionals. And through our longstanding tradition of careful, conservative and consistent management and a strong commitment to the communities we serve, we continue to grow with a focus on the future.

M&T Bank Corporation is an Equal Opportunity/Affirmative Action Employer. M&T Bank Corporation does not sponsor individuals for the purpose of obtaining H-1 Visas. M&T Bank Corporation has policies and procedures in place to promote a drug free workplace.