Career Search

Business Transformation Analyst - 3DKDN in Wilmington, DE at M&T Bank

Date Posted: 8/9/2018

Job Snapshot

Job Description

Process Improvement Manager

Wealth Advisory Services

Wilmington Trust

Wilmington, DE


The position is responsible for leading significant process improvement projects and initiatives for individual lines of business. Use tools from Six Sigma, LEAN, Project Management and Change Management to consult with the business and executive management to develop strategic recommendations and to improve Bank-wide and cross business processes at an enterprise level.
Directs the development of continuous improvement initiatives, generally of less complexity, consults with, and influences internal contacts, creating value and buy-in as the lead process improvement transformation partner.
Leads process improvement initiatives through the use of measurements, analysis and discussion of process alternatives to arrive at viable solutions and best practices
Prepare recommendations for presentation to senior management for the prioritization and execution of process re-engineering efforts
Develop project plans and/or execution framework for assigned activities
Identify and document opportunities for process automation (e.g. robotics); develop business case
Regularly communicates project status, issues and risks to project sponsor
Insure sustainable measurement systems for key deliverables are in place for each project
Develop business case and project benefits and monitor actual results against projected benefits
Will have responsibility for coordinating teams of up to 20 individuals across multiple functions and levels of the organization
May have coaching and mentoring responsibilities for Process Analysts or Six Sigma Green Belts
May support larger strategic Project/Process initiatives working under the direction of Process Improvement Managers/Manager Process Re-engineering Portfolio
Responsible to drive the implementation of solutions within the business where required
Responsible for the measurement, tracking and reporting of benefits on an ongoing basis up through one year after project completion.
Understand and adhere to the Company’s risk and regulatory standards, policies and controls in accordance with the Company’s Risk Appetite.
Promote an environment that supports diversity and reflects the M&T Bank brand.
Maintain M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable.
Complete other related duties as assigned.
Required Qualifications:
Bachelor’s degree and 4 years’ relevant work experience, or in lieu of a degree, a combined minimum of 8 years’ higher education and/or relevant work experience, including a minimum of 4 years’ relevant work experience
Strong verbal and written communication skills
Strong analytical and problem solving skills to properly deconstruct the problem and determine viable solution options using data as a guide
Experience handling multiple tasks and working under time constraints in support of various assignments
Preferred Qualifications:
Minimum of a Bachelor's degree in a technical, finance, or business discipline
Financial services experience
Previous management experience
Certified Six Sigma Green Belt or Lean
Self-motivated, results-driven and well organized individual
Ability to effectively manage multiple work streams
Relationship Building - ability to forge strong relationships with business stakeholders and colleagues


We encourage candidates with relevant military experience to apply.
About M&T
At M&T, we strive to be the best place our employees ever work, the best bank our customers ever do business with and the best investment our shareholders ever make. So when looking to advance your career, look to M&T. As a top 20 US bank holding company and one of the best performing regional banks in the country, we offer a wide range of performance based career development opportunities for talented professionals. And through our longstanding tradition of careful, conservative and consistent management and a strong commitment to the communities we serve, we continue to grow with a focus on the future


M&T Bank Corporation is an Equal Opportunity/Affirmative Action Employer.
M&T Bank Corporation does not sponsor individuals for the purpose of obtaining H-1 Visas.
M&T Bank Corporation has policies and procedures in place to promote a drug free workplace.