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CAM Estate/Probate Specialist - 3DK3C in Getzville, NY at M&T Bank

Date Posted: 7/26/2018

Job Snapshot

  • Employee Type:
    Full-Time
  • Location:
    Getzville, NY
  • Job Type:
  • Experience:
    Not Specified
  • Date Posted:
    7/26/2018
  • Job ID:
    3DK3C

Job Description

CAM Estate/Probate Specialist

Customer Asset Management

Crosspoint

Getzville, NY

 

FUNCTION:
Receive and verify notification of debtor death. Contact attorneys or executors to find out intentions for the debt.
POSITION RESPONSIBILITIES:
Depending on debtor intentions, continue to manage account until payment is received on both secured and unsecured accounts.
Prepare analysis of collateral to determine potential loss mitigation options and/or default resolution.
Negotiate loss mitigation options including settlements, short-sales, refinancing, etc.
Manage the Probate Finder relationship, and make recommendations for process improvements.
Perform skip-tracing.
Order title searches and contact Credit Bureau or analyze credit reports to validate lien position.
Determine if there is life insurance on the account, then gather appropriate information as necessary in order to file a claim; follow-up with insurance company for resolution.
Monitor daily file from Probate Finder, research notifications and estate matches, manage the Proof of Claim and satisfaction of claim process.
Receive and distribute incoming mail.
Accept incoming calls from a variety of stakeholders, and determine appropriate action.
Adhere to applicable compliance/operational risk controls in accordance with Company or regulatory standards and policies.
Maintain M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable.
Promote an environment that supports diversity and reflects the M&T Bank brand.
Complete other related duties as assigned.
NATURE AND SCOPE:
This position involves customer contact and collections activity.
MANAGERIAL/SUPERVISORY RESPONSIBILITY:
Not Applicable.
MINIMUM QUALIFICATIONS REQUIRED:
A combined 3 years’ higher education and/or work experience, including a minimum of 1 year experience in collections or customer service.
Experience with word processing, spreadsheet and presentation software.
Detail oriented.
Strong verbal and written communication skills.
IDEAL QUALIFICATIONS PREFERRED:
Bachelor’s degree.
Knowledge of M&T Bank systems.
PHYSICAL REQUIREMENTS:

 

 

We encourage candidates with relevant military experience to apply.

About M&T
At M&T, we strive to be the best place our employees ever work, the best bank our customers ever do business with and the best investment our shareholders ever make. So when looking to advance your career, look to M&T. As a top 20 US bank holding company and one of the best performing regional banks in the country, we offer a wide range of performance based career development opportunities for talented professionals. And through our longstanding tradition of careful, conservative and consistent management and a strong commitment to the communities we serve, we continue to grow with a focus on the future. 
M&T Bank Corporation is an Equal Opportunity/Affirmative Action Employer.
M&T Bank Corporation does not sponsor individuals for the purpose of obtaining H-1 Visas.
M&T Bank Corporation has policies and procedures in place to promote a drug free workplace.