Career Search

Corporate Trust Operations Manager - 3DJA6 in Wilmington, DE at M&T Bank

Date Posted: 6/29/2018

Job Snapshot

Job Description

Corporate Trust Operations Manager

Wilmington, Delaware

 


 

Basic Function:
Responsible for the management, planning and coordination of assigned unit of approximately 10 employees, either directly or indirectly.  Provide technical, functional and operational expertise in department work policies and procedures.  Make recommendations concerning staffing, performance appraisals, promotions, salary recommendations and terminations.
Responsibilities:
Responsible for the planning, leadership, problem resolution, analysis and reporting for assigned unit or small department of approximately 10 employees, either directly or indirectly.  Ensure that the unit managed is adequately staffed and personnel are trained.  Review and recommend new methods and procedures to make daily operations more efficient.  Provide recommendations for department policy changes and creates new unit policy and procedures.  Consults and communicates with operations staff.  Provide input to tactical planning and short-term initiatives.  Responsible for unit contingency planning and regulatory compliance.  Participate in projects at the department level.  Support annual Budget process.  Continuing responsibility for expense control. Make recommendations concerning staffing, performance appraisals, promotions, salary recommendations and terminations.  Administer Human Resource recommended actions.  Oversee training and development of direct reports.  Interview prospective employees and make recommendations for hire.  This position requires a thorough knowledge of business, applicable regulations and affiliated technology.  The incumbent must be able to plan, organize and supervise work of staff (support staff ) and produce results, as well as provide technical, functional and operational expertise in department work policies and procedures.  The position works with some uncertainty with established parameters for solutions, possesses moderate risk to organization.  Responsible for multiple direct reports at the supervisor level.  Oversee a unit or small department of 10 employees.

Basic Qualifications:

Bachelors Degree or in lieu of degree four to five years relevant work experience.  Minimum three years operations experience.  Minimum three years supervisory experience.  Masters degree preferred.  Thorough knowledge of personal computers/mainframe utilitzed in assigned department.  Proficient in software utilized in department to include Microsoft Office.  Knowledge of applicable products, systems and workflows.  Excellent verbal and written communication skills.  Ability to work individually as well as a member of a team.  Self-motivated, well-organized individual.  Ability to work under time constraints.  Ability to handle multiple tasks in support of various assignments.  Ability to function professionally at many different levels (clients, management, and peers).  Strong interpersonal skills necessary for business partner relationships within and outside organization.  Solid knowledge of unit/department policies and procedures.
Ideal Qualifications:M&T Bank Corporation is an Equal Opportunity/Affirmative Action Employer.
M&T Bank Corporation does not sponsor individuals for the purpose of obtaining H-1 Visas.
M&T Bank Corporation has policies and procedures in place to promote a drug free workplace.