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Default Consumer Operations Support Associate - 3DGH9 in Getzville, NY at M&T Bank

Date Posted: 2/17/2018

Job Snapshot

Job Description

The Opportunity:
Responsible for the management and proper execution of assigned support functions within the Operations Department.
Primary Responsibilities:  
The position is responsible for support in a variety of functions to include but not limited to the following:
Handle the processing of MI Claim requests for the appropriate MI Company including Genworth, UG, PMI, Radian, TGIC, RMIC, and MGIC.
Responsible for the accurate completion of REO Payee Header requests, Foreclosure Evaluations, and Mortgage/Consumer check processing.
Initiate and complete the state demand/cure letter process for assigned states.
Complete letter requests through Sharepoint Site environment including quality review and mail merge process execution. 
Provide Branch support for offsets, unsats, and account reconciliations.
Responsible for the processing of manual check requests including daily quality control and check log reconciliation.
General ledger balancing for unsat accounts.
Identify and resolve problematic situations when appropriate referring more complex problems to Supervisor for review. 
Develop an understanding of the business and its functions, processes and operations.
Keep abreast of business and market trends that may affect business department.
Perform other related assignments/ projects as requested by management.  Provide project support including efficiency/risk analysis.
Work under general supervision.
The incumbent has internal contact with other departments and externally with service providers.
Minimum Qualifications Required:
High School diploma or GED 
Minimum two years relevant work experience - working with legal document process or foreclosure document experience
Proficient PC skills including Microsoft Word, Excel and Outlook.

Strong communication and time management skills.

Ability to work independently and flexibility to support multiple business lines.
Assist in resolution of complex issues.
Sets examples for others with a strong work ethic.
Demonstrated ability to provide direction and lead others.

Motivated team player with a positive and friendly attitude.
Strong analytical abilities and problem solving.
Supports cross training activities and the ability to work in a team environment.
Excellent communication and interpersonal skills with the ability to interact with all levels of personnel.
Ideal Qualifications Preferred:
Associates degree or in lieu of a degree, two years relevant work experience.
Three to five years office experience
Knowledge of State and Federal regulations and Bank policy for all states that the Bank conducts business in.
Notary Public (as required by department needs).
One year of accounting experience.
M&T Bank Corporation is an Equal Opportunity/Affirmative Action Employer.
M&T Bank Corporation does not sponsor individuals for the purpose of obtaining H-1 Visas.
M&T Bank Corporation has policies and procedures in place to promote a drug free workplace.