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Fraud Operations Group Leader in Amherst, NY at M&T Bank

Date Posted: 11/17/2018

Job Snapshot

  • Employee Type:
  • Location:
    Amherst, NY
  • Job Type:
  • Experience:
    Not Specified
  • Date Posted:
  • Job ID:

Job Description

This is a 2nd shift position working M - F  from 3:00 pm - completion

Provides work leadership over an analyst team, requiring specialized knowledge of the products, regulations and polices pertaining to the department/division.

Monitor work flow and serve as a liaison between team and management.
Create process improvement/documentation, training and implementation of initiatives.
Maintain databases/spreadsheets and complete daily, weekly or monthly reports.
Document internal processes and determine methods for process improvement.
Produce and modify departmental procedures and conduct ongoing training to assure compliance.
Interact with other Business Partners or departments regarding complex internal and external issues.
Facilitate special projects as assigned by manager.
Complete other projects assigned by management.
Assist with employee performance efforts.
Understand and adhere to the Company’s risk and regulatory standards, policies and controls in accordance with the Company’s Risk Appetite. Identify risk-related issues needing escalation to management.
Promote an environment that supports diversity and reflects the M&T Bank brand.
Maintain M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable.
Complete other related duties as assigned.

Required Qualifications:
Associate’s degree in Criminal Justice, Financial Crime Investigation, Auditing, or related field, OR in lieu of a degree, a combined minimum of 2 years’ higher education and/or related work experience
Proficiency with personal computers as well as pertinent word processing, database and spreadsheet software packages
Experience with the Windows operating system
Ability to communicate effectively with all levels of personnel
Ability to make decisions quickly and accurately and handle multiple tasks simultaneously
Displayed ability to work with minimal supervision
Ability to work holidays and be flexible in terms of work scheduling
Knowledge of fraud and/or Financial Services

Preferred Qualifications:
Experience or coursework in a financial crime or law enforcement related field
Customer service experience in a specialist or supervisory role

We encourage candidates with relevant military experience to apply.

About M&T
At M&T, we strive to be the best place our employees ever work, the best bank our customers ever do business with and the best investment our shareholders ever make. So when looking to advance your career, look to M&T. As a top 20 US bank holding company and one of the best performing regional banks in the country, we offer a wide range of performance based career development opportunities for talented professionals. And through our longstanding tradition of careful, conservative and consistent management and a strong commitment to the communities we serve, we continue to grow with a focus on the future. 

M&T Bank Corporation is an Equal Opportunity/Affirmative Action Employer. M&T Bank Corporation does not sponsor individuals for the purpose of obtaining H-1 Visas. M&T Bank Corporation has policies and procedures in place to promote a drug free workplace.