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Fraud Operations Specialist in Buffalo, NY at M&T Bank

Date Posted: 12/6/2018

Job Snapshot

  • Employee Type:
    Full-Time
  • Location:
    Buffalo, NY
  • Job Type:
  • Experience:
    Not Specified
  • Date Posted:
    12/6/2018
  • Job ID:
    3DLOH

Job Description

BASIC FUNCTION:
Fraud Operations Specialists are responsible for dictating overall fraud strategy across all products within their area of specialty.  They will do this based on analytics derived from multiple datasets and tracking tools.  This role is responsible for ensuring our losses are within financial plans, while ensuring that we maintain false/positives in line with product management goals.

POSITION RESPONSIBILITIES:
Responsible for maintaining acceptable false/positives of fraud strategies and producing reporting for management review.
Produce monthly loss reporting for all products.
Provide clarity to risk committees and product management about performance.
Maintain fraud strategies.
Have full understanding of impacts of fraud strategies.
Participate in industry groups.
Remain current on fraud trends impacting the Bank’s portfolios. Make changes to fraud rules to optimize fraud detection while minimizing negative customer impact.
Promote an environment that supports diversity and reflects the M&T Bank brand.
Maintain M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable.
Complete other related duties as assigned.

NATURE AND SCOPE:
The incumbent works under general supervision and must be able to work unsupervised at times.
The position requires significant contact with various internal and external personnel, including vendor staff relative to fraud detection activities.

MINIMUM QUALIFICATIONS REQUIRED:
Bachelors’ degree in Criminal Justice, Financial Crime Investigation, Auditing, or related field, OR in lieu of a degree, a combined minimum of 4 years’ higher education or related work experience.
Proficiency with personal computers as well as pertinent word processing, database and spreadsheet software packages.
Experience with the Windows operating system.
Ability to communicate effectively with all levels of personnel.
Ability to make decisions quickly and accurately and handle multiple tasks simultaneously.
Self-confident.
Ability to work with minimal supervision.
Able to work holidays and be flexible in terms of work scheduling.
Advanced knowledge of fraud.

IDEAL QUALIFICATIONS PREFERRED:
Experience or coursework in a financial crime or law enforcement related field.
Customer service experience in a specialist or supervisory role.

About M&T
At M&T, we strive to be the best place our employees ever work, the best bank our customers ever do business with and the best investment our shareholders ever make. So when looking to advance your career, look to M&T. As a top 20 US bank holding company and one of the best performing regional banks in the country, we offer a wide range of performance based career development opportunities for talented professionals. And through our longstanding tradition of careful, conservative and consistent management and a strong commitment to the communities we serve, we continue to grow with a focus on the future.

M&T Bank Corporation is an Equal Opportunity/Affirmative Action Employer. M&T Bank Corporation does not sponsor individuals for the purpose of obtaining H-1 Visas. M&T Bank Corporation has policies and procedures in place to promote a drug free workplace.