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GCM Relationship Mgr III in Chicago, IL at M&T Bank

Date Posted: 11/16/2018

Job Snapshot

  • Employee Type:
  • Location:
    Chicago, IL
  • Job Type:
  • Experience:
    Not Specified
  • Date Posted:
  • Job ID:

Job Description

Relationship Manager III

Global Capital Markets

Wilmington Trust

Chicago, Ill.

Responsible for client relationship management and daily administration of assigned Global Capital Markets (GCM) accounts that may have significant complexity and risk, including all administrative, operational and risk management activities for GCM transactions. Serves as main point of contact with the client and their internal and external service partners to achieve sustainable earnings growth and compliance with Bank and Divisions strategic plans. Participates in the development and delivery of innovative products and/or services. Demonstrates a thorough and expert understanding of duties in the market and related controls.

Monitor relevant administrative and operational systems/databases and activity related to accounts of moderate to complex level of risk, to ensure accounts are setup and operating within established policies, procedures and guideline.
Review, analyze and provide comments to counsel related to the negotiation and drafting of operative documents and agreements for assigned accounts.
Ensure coordination of activities related to monitoring risks and ensuring regulatory compliance for assigned accounts with Legal, Risk, Compliance and/or Audit as required.
Evaluate fees for suitability and conformance with fee schedules. Partner with Fee Billing to monitor and timely collect aged receivables.
Research and resolve issues related to control and client service aspects of assigned accounts in a timely manner to maintain customer satisfaction, working with appropriate internal and external resources as required.
Work with external parties, including but not limited to attorneys, financial advisors, interested parties and alliance/service partners, to structure and close GCM transactions in a timely manner.
Complete various account administration activities of moderate to significant intricacy, complexity and risk including, timely cash flow execution and fee billing, internal and external reporting and tickler processing.
Participate, along with GCM Sales, in sales calls to current and prospective clients, either in-person or over the phone and prepare fee proposals to support new business opportunities.
Manage relationships, cultivating current and prospective clients and referral sources to uncover opportunities and potential sources of new business.
Participate, along with GCM Sales, in sales calls to current and prospective clients, either in person or over the phone, and assist in the preparation of fee proposals to support new business opportunities. Represent GCM at transaction closings, attend and lead meetings and client presentations and prepare relevant documentation in support of the attraction, retention and expansion of client relationships.
Provide coverage and support for other Relationship Managers within Section/Unit as required by absence.
Represent GCM at transaction closings, attend and chair client meetings and presentations and prepare related relevant documentation to support the attraction, retention and expansion of client relationships. Represent GCM and/or lead departmental projects and corporate initiative on a periodic basis.
Participate on divisional and departmental projects as assigned at a strategic and tactical level and inclusive of product development, fee structures, service delivery and policy and procedures.
Direct and/or monitor less experienced Relationship Managers and Client Administrators in the timely execution of cash flows, fee billing, internal and external reporting and tickler processing.
Promote an environment that supports diversity and reflects the M&T Bank and Wilmington Trust brands.
Work with management to identify opportunities to enhance GCM’s control environment, existing and new products, internal coordination and collaboration and client service model and implement enhancements as requested to improve business results, client service and efficiency.
Advise and work with management on any actual or potential product changes, such as adverse court or regulatory rulings, competitive landscape changes and changes to market provisions in agreements, that may affect GCM’s ability to sustain its control environment, its future profitability and growth to ensure pro-active responses to identified issues.
Responsible for supervising and mentoring others in their managerial group.
Exercise usual authority of a manager concerning staffing, performance appraisals, promotions, salary recommendations, performance management and terminations.
Understand and adhere to the Company’s risk and regulatory standards, policies and controls in accordance with the Company’s Risk Appetite. Design, implement, maintain and enhance internal controls to mitigate risk on an ongoing basis. Identify risk-related issues needing escalation to management.
Promote an environment that supports diversity and reflects the M&T Bank brand.
Maintain M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable.
Complete other related duties as assigned.

Required Qualifications:
Bachelor's degree and a minimum of 3 years’ client service experience in Global Capital Markets products or markets, or in lieu of a degree, a combined minimum of 7 years’ higher education and/or work experience, including a minimum of 3 years’ client service experience in Global Capital Markets products or markets
High level of proficiency with personal computers as well as pertinent software
High proficiency and experience with reading, analyzing and interpreting legal documents
Strategic thinking skills
Strong problem-solving skills
Familiarity with calculating figures and amounts such as discounts, interest, commissions and percentages
Familiarity with corporate structures, relevant laws and regulations
Excellent verbal and written communication skills
Strong analytical skills

Preferred Qualifications:
CCTS (Certified Corporate Trust Specialist) designation
Working knowledge of pertinent specialized internal software applications
Managerial or leadership experience
Demonstrated sense of ownership in jobs or projects

We encourage candidates with relevant military experience to apply.

About M&T
At M&T, we strive to be the best place our employees ever work, the best bank our customers ever do business with and the best investment our shareholders ever make. So when looking to advance your career, look to M&T. As a top 20 US bank holding company and one of the best performing regional banks in the country, we offer a wide range of performance based career development opportunities for talented professionals. And through our longstanding tradition of careful, conservative and consistent management and a strong commitment to the communities we serve, we continue to grow with a focus on the future. 

M&T Bank Corporation is an Equal Opportunity/Affirmative Action Employer. M&T Bank Corporation does not sponsor individuals for the purpose of obtaining H-1 Visas. M&T Bank Corporation has policies and procedures in place to promote a drug free workplace.


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