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Global Sourcing Analyst II in Amherst, NY at M&T Bank

Date Posted: 11/14/2018

Job Snapshot

  • Employee Type:
    Full-Time
  • Location:
    Amherst, NY
  • Job Type:
  • Experience:
    Not Specified
  • Date Posted:
    11/14/2018
  • Job ID:
    3DK55

Job Description

Function:
Supports off-shore program initiatives related to procurement activities with keen focus on governance, risk management, performance reporting and issue monitoring. Provides complex, highly specialized, analytical, technical and operational support related to this. Serves as project lead on multiple complex and highly visible projects.

Responsibilities:
Prepare department reports and charts with off-shore program spend and headcount. Responsible for Business Process Outsourcing (BPO) and Knowledge Process Outsourcing (KPO) and work with Technology to collect reporting. Contribute to governance deck reporting. Complete and analyze related industry research.
Facilitate and coordinate team calls.
Submit invoices, track and follow-up on outstanding program invoices, statement of work (SOW) renewals, change orders and vendor process overview documents.
Contribute to due diligence reviews, solution documents, SOWs and transition of processes offshore.
Work with process owners prior to pilot and transition to ensure access, applications, training and procedures are in place for offshoring.
Review global dashboards and report SLA (Service Level Agreement) performance in charts and TSI (Technology & Banking Operations Scorecard).
Work with off-shore vendors and internal technical subject matter experts (SMEs) to resolve production and technical issues impacting off-shore activities. Plan connectivity implementation or upgrades with off-shore and SMEs.
Create and maintain up-to date procedures for off-shore program items.
Facilitate annual Global Risk Assessment and bi-annual KPO Data summary.
Understand and adhere to the Company’s risk and regulatory standards, policies and controls in accordance with the Company’s Risk Appetite. Identify risk-related issues needing escalation to management.
Promote an environment that supports diversity and reflects the M&T Bank brand.
Maintain M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable.
Complete other related duties as assigned.

Nature & Scope:
This position supports vendor risk management, framework and provides assistance for Global Sourcing off-shore monitoring, controls and reporting, requiring the position to interact with team leads, process owners and SMEs.

Required Qualifications:
Bachelor's degree and a minimum of 2 years’ related experience, or in lieu of a degree, a combined minimum of 6 years’ higher education and/or work experience, including a minimum of 2 years’ related experience
Experience multitasking
Experience working on several projects at the same time
Excellent verbal and written communication skills
Strong analytical skills
Creative problem-solving skills
Experience functioning as a project leader

Preferred Qualifications:
Ability to interact effectively with all levels of personnel
Ability to work independently and function as a member of a project team
Detail-oriented
Proficient in use of pertinent spreadsheet, database, graphing, presentation, and department-specific software
Working knowledge of financial models

About M&T Bank:

At M&T, we strive to be the best place our employees ever work, the best bank our customers ever do business with and the best investment our shareholders ever make. So when looking to advance your career, look to M&T. As a top 20 US bank holding company and one of the best performing regional banks in the country, we offer a wide range of performance based career development opportunities for talented professionals. And through our longstanding tradition of careful, conservative and consistent management and a strong commitment to the communities we serve, we continue to grow with a focus on the future.

M&T Bank Corporation is an Equal Opportunity/Affirmative Action Employer. M&T Bank Corporation does not sponsor individuals for the purpose of obtaining H-1 Visas. M&T Bank Corporation has policies and procedures in place to promote a drug free workplace.