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Group Leader I - Lockbox Services - 3DK1X in Amherst, NY at M&T Bank

Date Posted: 7/25/2018

Job Snapshot

Job Description


Ensures Lockbox transactions are processed timely, accurately and according to account specifications throughout the assigned shift. Works under direct supervision of the Line Manager.



Manages workflow by distributing work to team members under the direction of the Line Manager.

Monitors systems queues to identify efficient movement of daily work through the department to meet intraday deadlines.

Trains and coaches new and existing employees on unit functions.

Resolve processing exceptions by processing items in exceptions queues.

Prepares daily reports utilizing designed documents and spreadsheets.

Creates, balances and sends daily check and customer data files.

Works with vendors and internal support to support and resolve daily production issues.

Assists in production as needed.

Assists in the planning of required staff levels.

Understand and adhere to the Company's risk and regulatory standards, policies, and controls in accordance with the Company's Risk Appetite. Identify risk-related issues needing escalation to management.

Promote an environment that supports diversity and reflects the M&T bank brand.

Maintain M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable.

Complete other related duties as assigned.



High school diploma or GED required.

2 years work experience.



2 years relevant work experience.


About M&T:
At M&T, we strive to be the best place our employees ever work, the best bank our customers ever do business with and the best investment our shareholders ever make. So when looking to advance your career, look to M&T.  As a top 20 US bank holding company and one of the best performing regional banks in the country, we offer a wide range of performance based career development opportunities for talented professionals. And through our longstanding tradition of careful, conservative and consistent management and a strong commitment to the communities we serve, we continue to grow with a focus on the future. 
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'Relevant Military Experience is Desired'
M&T Bank Corporation is an Equal Opportunity/Affirmative Action Employer.
M&T Bank Corporation does not sponsor individuals for the purpose of obtaining H-1 Visas.
M&T Bank Corporation has policies and procedures in place to promote a drug free workplace.