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Head of Enterprise Integration Services in Buffalo, NY at M&T Bank

Date Posted: 11/19/2018

Job Snapshot

  • Employee Type:
  • Location:
    Buffalo, NY
  • Job Type:
  • Experience:
    Not Specified
  • Date Posted:
  • Job ID:

Job Description

M&T Bank
Head of Enterprise Integration Services
Buffalo, NY


The Head of Enterprise Integration Services drives strategy and execution of the Application Program Interface (API) and Enterprise Service Bus (ESB) capability and utilization across the M&T enterprise.

Areas of focus for this role include:

API Gateway deployment for internal and external integration

Implementation and governance of REST and SOAP API model, format, configuration, provisioning, and consumption by application systems

Interactions with Business Partner Owners to determine high priority, re-useable services and help define the value-stream created with expanded use of the API economy

Develop a strategy and roadmap identifying critical capabilities required for the organization facilitating consistent and optimized processes for authentication, customer data retrieval/updates, transaction processing functionality, along with other services as identified and prioritized

Creation of  internally developed technology solutions that are provisioned, moderated,  and consumed for internal and external application environments as a required

Directing a team of approximately 50 resources comprised primarily of  core technologists (Analysts, Configuration Management, Developers and the like).  Core vendor products under the management for this role include (but are not limited to):

-  API Gateway

-  Enterprise Service Bus

-  Business Rules Engine
-  Microsoft .Net and Java

-  Operational Search and Monitoring Tools


Oversee the Technology Enterprise Integration Services strategy and solution delivery for the organization supporting high-value, re-useable, reliable, scalable and secure service solutions to meet business needs and support our overall technology strategy

Provide leadership to the planning, evaluation, and design of solutions to ensure our Enterprise API products provide highly effective integration capabilities, compliant with enterprise standards, and align with business & technology strategies

Manage completion of key initiatives and prioritized product backlog feature/functions

Collaborate with business leaders, IT professionals, vendors, and external partners

Strong attention to the bank’s business plan and strategic objectives in order to shape direction

Lead team of Application Software Engineers


Technology leader – brings progressive and forward-thinking ideas to drive organization forward

Strong understanding of the banking business environment and needs of supported internal clients highly desired.

Strategic & Participatory leadership style

Experience Managing Application Program Interface and Enterprise Service Bus Environments

Excellent presentation, interpersonal and communication skills

Self-motivated and able to motivate others

Excellent organizational and time management skills.

Strong Delivery Management, Problem-Solving and Analytical skills.

Asserts ideas and gain support and commitment from others.

Understands technical, business and operational impacts of initiative or problem.


Develop, articulate and communicate an assessment of the Enterprise Integration Services to properly define a strategy in alignment with business objectives at the corporate and business segment levels. 

Develop a API roadmap to strategically expand and evolve the use of enterprise services for internal utilization by our application systems, and assess external publishing and usage opportunities that would progress M&T’s integration and interfacing with customers and third party entities.

Create and implement a staffing and talent improvement program that reduces M&T’s reliance on contingent labor, expands the internal expertise of the EIS department, and builds an organization that functions as an extremely responsive, agile, energized, and highly motivated team.

Prioritize enterprise service and business micro-service investments in conjunction with business needs and requirements to maximize impact; bring an industry view on how to create competitive differentiation through an effective integration strategy, and provide new product development through customer/business insights and value-added interface capabilities.

Provide leadership and deliver scalable integration solutions to ensure the achievement of individual and bank-wide goals.

Associates’ degree and a minimum of 12 years’ technology management or large program leadership experience, or in lieu of a degree, a combined minimum of 14 years’ higher education and/or work experience, including a minimum of 12 years’ technology management or large program leadership experience.

Previous experience managing an Enterprise Integration Service department

Minimum of 8 years’ managerial or leadership experience

Experience managing across functional and organizational lines

Experience with large system enhancements, conversions and production problem resolution

Complete understanding of the system development life cycle in banking industry

Familiarity with application development support software and hardware platforms

Experience engineering and maintaining critical real-time processing applications that are delivered for enterprise utilization

Advanced knowledge of banking enterprise architecture, application framework and businesses supported

Excellent problem-solving skills to assist in issue resolution
Familiar with application development software and hardware platforms
Excellent verbal and written communication skills
Excellent analytical and decision-making skills
Excellent organizational and time management skills
Prior experience encouraging team work and serving as role model when leading and directing others
Understanding of technical, business and operational impacts of a project or problem
Prior experience presenting to senior management

MBA or Master’s Degree in Computer Science/related field


At M&T, we strive to be the best place our employees ever work, the best bank our customers ever do business with and the best investment our shareholders ever make. So when looking to advance your career, look to M&T.  As a top 20 US bank holding company and one of the best performing regional banks in the country, we offer a wide range of performance based career development opportunities for talented professionals. And through our longstanding tradition of careful, conservative and consistent management and a strong commitment to the communities we serve, we continue to grow with a focus on the future.

M&T Bank Corporation is an Equal Opportunity/Affirmative Action Employer. M&T Bank Corporation does not sponsor individuals for the purpose of obtaining H-1 Visas. M&T Bank Corporation has policies and procedures in place to promote a drug free workplace.