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Infrastructure Analyst IV in Amherst, NY at M&T Bank

Date Posted: 11/30/2018

Job Snapshot

Job Description

Information Technology Security Specialist
Buffalo, NY
Must have experience/familiarity with the following:
  • Windows and Linux Operating Systems
  • Group Policy
  • Enterprise File system (EFS)
  • Proxy
  • Active Directory
  • Patching of Operating Systems
  • Appsense
  • Siteminder
  • Ping Federate
  • ISE/NAC experience
  • Firewall
  • Power Keeper
  • SSL Certificates
  • Network Traces
Main Responsibilities:
Successful queue management for incidents, problem tickets, work orders and changes. Identifying and fixing root causes through the following:
  • Identify problems with a company Security services with various business departments and investigate any/all reports of problems with the provided Security products.
  • Have excellent organizational and communication skills
  • Provide appropriate communication via email, phone and in person
  • Prioritize key tasks and communicate with various levels
  • Participate in complex ticket solutions and escalations
  • Escalate trending tickets as necessary
  • Ensure daily maintenance and health checks are performed
  • Ensure supporting documentation is updated at least quarterly or as necessary regarding changes. • responsible for maintaining the professional reputation for a company’s domain(s) • Create training programs to coach workers in departments newly exposed to any new email delivery tools.
  • Adhere to companies Change Management process and procedures
Minimum Qualifications Required:
8 years involvement in systems analysis and application development, or an equivalent combination of education and experience.
Requires a complete understanding of the system development life cycle, ability to introduce application development alternatives and an understanding of the client areas functions.
Requires experience with state of the art application development support software and hardware platforms and proficiency in multiple programming languages.
Proficient in multiple programming languages and thorough knowledge of application development support software and hardware platforms along with a diverse technical background in mainframe and distributed computing environments.
At minimum, possess a general understanding of personal computers. Must possess a very good working knowledge of word processing, spreadsheet and databases. Demonstrates a high aptitude for complex problem analysis and resolution. Detailed knowledge of the Bank’s application framework.
Solid understanding of vendor hardware configurations and software concepts both in the current environment and future technologies. Ability to lead or actively participate in technical walkthroughs. Capable of quickly learning new technical skills.
Ideal Qualifications Preferred:
Bachelor’s degree in Computer Science or related discipline preferred.

About M&T

At M&T, we strive to be the best place our employees ever work, the best bank our customers ever do business with and the best investment our shareholders ever make. So when looking to advance your career, look to M&T.  As a top 20 US bank holding company and one of the best performing regional banks in the country, we offer a wide range of performance based career development opportunities for talented professionals. And through our longstanding tradition of careful, conservative and consistent management and a strong commitment to the communities we serve, we continue to grow with a focus on the future.


M&T Bank Corporation is an Equal Opportunity/Affirmative Action Employer. M&T Bank Corporation does not sponsor individuals for the purpose of obtaining H-1 Visas. M&T Bank Corporation has policies and procedures in place to promote a drug free workplace.