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Legal Document Analyst I - 3DHNA in Amherst, NY at M&T Bank

Date Posted: 4/2/2018

Job Snapshot

  • Employee Type:
  • Location:
    Amherst, NY
  • Job Type:
  • Experience:
    Not Specified
  • Date Posted:

Job Description

Basic Function
Handle and process legal documents received from limited jurisdictions by the Legal Document Processing Department.
Essential Position Responsibilities
May be responsible for any or all of the following responsibilities for assigned unit (Subpoenas & Summons or Misc. Legal Papers):
Subpoena and Summons
Review subpoenas to understand and determine scope of documents requested; coordinate with serving attorney or agency to more clearly define scope as needed. Accurately and on a timely basis, respond to subpoenas by performing inquiries on M&T Bank systems holding customer information to identify where relevant responsive information may be held and coordinating with the appropriate departments to obtain information; respond to subpoena by providing copies, along with an affidavit of authenticity, to the serving attorney or agency. May appear in court and give testimony under oath to the authenticity and meaning of bank records. Determine and issue appropriate bill (depending on the law of the jurisdiction from which the subpoena is issued) for copies and search time.
Review summonses and complaints to identify to the greatest possible, the department to which the document pertains; route to the appropriate business unit (with a copy to Counsel s Office). Resolve questions about any particular paper with the Supervisor or Department Manager. Input daily information into departmental log.
Misc. Legal Papers Responsible for timely distribution of legal papers and notices served to M&T Bank received in Legal Document Processing.  These papers may involve notices of legal proceedings in which the Bank or any of its subsidiaries may be named as a party, may commence litigation against the Bank and any of its subsidiaries. Completes research in various Bank systems and websites to identify pertinent records and relationships with the Bank to distribute the papers and notices to the correct area for processing.  Completes data entry and logging of all incoming documents to track information pertaining to the papers Origination and routing destination.
Nature and Scope
Works under general supervision but is required to exercise good judgment and discretion in: recognizing exceptional situations (normally involving large amounts or high profile customers) bringing exceptional situations to the attention of immediate supervisor, and with immediate supervisor, handling exceptional situations.
The incumbent is responsible for discussing with supervisor any issues/questions regarding legal papers.
The position has substantial contact with internal departments / positions within M&T Bank Corporation and its subsidiaries, to include but not limited to Counsel s Office, Central Operations, Exception Items Processing, Branch personnel, Loan Officers, Credit Administration, Consumer Collections, Centralize Branch Operations, Client Services and mortgage personnel.
The position interacts with external contacts such as attorneys, law firms, governmental law enforcement agencies, governmental administrative and regulatory agencies and irate customers and their attorneys.
Supervisory Responsibility
High School Diploma or equivalent (GED) and a minimum of 2 years' banking operations experience.
Previous investigation experience.
Proficiency with personal computers as well as pertinent word processing, spreadsheet and email software.
Proven customer service skills.
Demonstrated written and verbal communication skills.
Proven organizational and prioritization skills.
Ability to exercise good judgment and sound discretion.
Ability to recognize time sensitive and urgent matters.
Familiarity with various notices and legal documents.
Previous experience with pertinent Bank applications and systems.
Experience as a paralegal or legal assistant in a large law firm.
Proven ability to multi-task and work under tight time constraints.
Other Job Information
Knowledge of retail and commercial banking operations related to the opening and closing of customer deposit and loan accounts and records documenting customer transactions in those accounts.
Ability to read, understand and apply the department s written procedures to handle and properly process the legal documents assigned on a daily basis and the ability to develop, over time, a basic understanding of the law governing enforcement of judgments and enforcement of governmental tax liens, both federal law and each state law in which the bank operates.
Ability to interpret and understand the meaning of codes used on systems use by M&T Bank Corporation and its subsidiaries that track customer information and transaction information in customer accounts.
Ability to communicate orally and to customize pre-formed correspondence to meet the needs of a particular situation.
Ability to coordinate and work collaboratively with internal and external contacts on a daily basis.
Skill to diplomatically deal with customers (and their attorneys) upset over the manner in which the legal process has affected the customer.
Ability to exercise judgment and sound discretion.
About M&T:
At M&T, we strive to be the best place our employees ever work, the best bank our customers ever do business with and the best investment our shareholders ever make. So when looking to advance your career, look to M&T.  As a top 20 US bank holding company and one of the best performing regional banks in the country, we offer a wide range of performance based career development opportunities for talented professionals. And through our longstanding tradition of careful, conservative and consistent management and a strong commitment to the communities we serve, we continue to grow with a focus on the future. 
M&T Bank Corporation is an Equal Opportunity/Affirmative Action Employer.
M&T Bank Corporation does not sponsor individuals for the purpose of obtaining H-1 Visas.
M&T Bank Corporation has policies and procedures in place to promote a drug free workplace.