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Merchant Services Sales Consultant in New York, NY at M&T Bank

Date Posted: 12/9/2018

Job Snapshot

Job Description

Title: Merchant Services Sales Consultant

Basic Function:

• Responsible for developing new Merchant Services business, expanding existing business relationships, and servicing the Bank’s Merchant clients, including handling high touch client accounts.

• Capable of working with the larger, more sophisticated business clients with the most complex Merchant needs.

• Represents the department on division and cross-functional committees.

• Works closely with Relationship Managers and Unit Managers, as well as clients at the Executive Level.

• Considered a subject matter expert on Merchant product benefits and services with various industries and lines of business.

Essential Position Responsibilities:

• Meet with existing business clients to expand relationships and to ensure proper servicing of clients.

• Capable of managing complex business relationships within assigned portfolio.

• Responsible for all phases of sales process from referral through implementation.

• Call on prospective business clients to develop new Merchant sales opportunities through a consultative sales approach.

• Analyze clients’ current payments structure and pricing, and develop customized solutions to meet the clients’ needs.

• Prepare and present sales presentations and proposals (for both internal and external audiences), illustrating customized solutions, industry trends, as well as features and benefits of the recommended product offerings.

• Act as a partner with Relationship Managers to market Merchant services to clients and prospects. Provide consultative training to ensure an understanding of the Bank’s product offerings, and communicate product changes and enhancements.

• Provide input to management regarding client and prospect pricing structure. Work with management on a proposal for Relationship Managers.

• Assist Regional Sales Manager in executing sales strategies and in meeting or exceeding departmental goals.

• Participate in the development of strategic business plans and sales campaigns for target clients and prospects.

Nature and Scope:

• This position reports to the Merchant Services Regional Sales Manager and is responsible for participating in the development, expansion, and maintenance of the bank’s Merchant business.

• Works closely with Relationship and line of business managers, as well as clients at the Executive level.

• Considered a subject matter expert of Merchant product benefits and services and is a line of business expert for business units supported.

Minimum Qualifications Required:

• Bachelor’s degree and 3 years Merchant Services Sales experience or comparable banking experience; or in lieu of a degree a combined minimum of 7 years higher education and or work experience including 3 years Merchant Services Sales experience or comparable banking experience.

Ideal Qualifications Preferred:

• Proficiency with personal computers as well as pertinent software packages.

• Strong internal and external relationship building skills.

• Strong sales aptitude.

• Strong analytical skills and the ability to work independently.

• Customer service – ability to utilize customer support resources available to address issues.

• Excellent verbal and written communication skills, with the ability to function professionally at different levels, e.g., clients, management peers.

• We encourage candidates with relevant military experience to apply.

About M&T:

At M&T, we strive to be the best place our employees ever work, the best bank our customers ever do business with and the best investment our shareholders ever make. So when looking to advance your career, look to M&T.  As a top 20 US bank holding company and one of the best performing regional banks in the country, we offer a wide range of performance based career development opportunities for talented professionals. And through our longstanding tradition of careful, conservative and consistent management and a strong commitment to the communities we serve, we continue to grow with a focus on the future.

M&T Bank Corporation is an Equal Opportunity/Affirmative Action Employer. M&T Bank Corporation does not sponsor individuals for the purpose of obtaining H-1 Visas. M&T Bank Corporation has policies and procedures in place to promote a drug free workplace.