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MIS Analyst III - 3DIUZ in Getzville, NY at M&T Bank

Date Posted: 6/5/2018

Job Snapshot

Job Description


Provide semi to non-routine system personal computer and peripheral support to Mortgage, Consumer Lending, and Consumer Asset Management users.  Act in a liaison capacity between assigned department and Technology personnel for application issues.


Provide personal computer support to assigned department; including the set up, tear down, and moving of personal computer equipment as needed.

Installs and configures new software applications as needed and assists in debugging and resolving any related workstation issues.

Participates in the support of new systems to include but not limited to testing, procedures and implementation of the Windows 10 operating system.

Acts in a liaison capacity between the assigned department and Technology personnel to resolve workstation or application issues.

Assists M&T's Help Desk with software and hardware incident resolution.  Assists with the setup of multifunction devices and printers.  Orders new workstations, inventories existing equipment, and arranges the disposal of old equipment.

Responsible for performing tasks in a manner that are compliant with applicable laws and regulations and / or that serve to help the company be in compliance with laws and regulations that apply to the business line the position supports.

Perform other related assignments as requested by management.

Adhere to applicable compliance/operational risk controls in accordance with Company or regulatory standards and policies.

Promote an environment that supports diversity and reflects the M&T Bank brand.

Maintain M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable.

Complete other related duties as assigned.


The position is responsible for semi-routine or non-routine projects within established parameters.

The incumbent works under general supervision.




Bachelors’ degree in Information Systems, Finance or Business or equivalent work experience.

Minimum three years’ experience required.

Good working knowledge of PC, client-server and mainframe systems.

Strong familiarity with Microsoft office and other software utilized by department as well as experience with the Windows 10 PC operating system.

Familiarity in programming languages utilized by department.

Excellent organizational and analytical skills with attention to detail.

Strong follow up and communication skills.

Ability to communicate important information and focus on clients’ requirements

Capacity to work in fast-paced environment, handle multiple tasks and work in team structure. 

General knowledge of departmental structure, products, processes, and operations.


Ability to work independently with minimum supervision on assigned projects.  Ability to multi-task; working on multiple projects or incidents concurrently. Project management and systems analysis skills a plus. Experience with Windows 10 personal computer implementations a plus.



At M&T, we strive to be the best place our employees ever work, the best bank our customers ever do business with and the best investment our shareholders ever make. So when looking to advance your career, look to M&T. As a top 20 US bank holding company and one of the best performing regional banks in the country, we offer a wide range of performance based career development opportunities for talented professionals. And through our longstanding tradition of careful, conservative and consistent management and a strong commitment to the communities we serve, we continue to grow with a focus on the future.M&T Bank Corporation is an Equal Opportunity/Affirmative Action Employer.
M&T Bank Corporation does not sponsor individuals for the purpose of obtaining H-1 Visas.
M&T Bank Corporation has policies and procedures in place to promote a drug free workplace.