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Network / Telecom Coordinator - 3DKW0 in Baltimore, MD at M&T Bank

Date Posted: 9/10/2018

Job Snapshot

  • Employee Type:
  • Location:
    Baltimore, MD
  • Job Type:
  • Experience:
    Not Specified
  • Date Posted:
  • Job ID:

Job Description

Network / Telecom Coordinator

Baltimore, MD


Function:  Process and track all Telecommunications carrier circuit orders for installations, changes and disconnects .  Provide operational support for carrier problems.


Position Responsibilities:

Represent the Bank as the single authorized representative for all Telecommunications circuit orders; including new circuits and services, cancellation of circuits and services and changes to circuits and services. 

Provide reporting to the Telecommunications department as to the status of each pending order and keep a history of all carrier circuit orders the Bank is obligated to.

Chair weekly meetings with Telecom carriers to track all active orders.

Understand Telecom carrier circuit types and the technical specifications required to place orders; Including MPLS, Ethernet, FIOS, PRIs, MB's and the service features required for each; 911, Toll-free, Long distance 

Notification to site contacts to announce installation activities

Coordinate all voice circuit repairs with the telecom carriers

Insure all activities are in compliance with internal policies, procedures, and standards.


Standard Company Responsibilities:

Understand and adhere to the Company’s risk and regulatory standards, policies and controls in accordance with the Company’s Risk Appetite.  Identify risk-related issues needing escalation to management.

Promote an environment that supports diversity and reflects the M&T Bank brand.

Maintain M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable.


Nature of Impact:

Through shared responsibility for volume, quality, timeliness of end results
Required Qualifications:
2 years college education or Telecom job experience
1 year experience with Telecom Carrier networks and operational processes
Good understanding of LAN, WAN, MAN and/or Voice network fundamentals
Proficient in the use of MS Office products; (Excel, Word)
Proficient in IEEE wiring standards
Good troubleshooting abilities
Excellent verbal and written communications
Proficient in Telecom carrier billing and reconciliation processes


We encourage candidates with relevant military experience to apply.

About M&T

At M&T, we strive to be the best place our employees ever work, the best bank our customers ever do business with and the best investment our shareholders ever make. So when looking to advance your career, look to M&T.  As a top 20 US bank holding company and one of the best performing regional banks in the country, we offer a wide range of performance based career development opportunities for talented professionals. And through our longstanding tradition of careful, conservative and consistent management and a strong commitment to the communities we serve, we continue to grow with a focus on the future.

M&T Bank Corporation is an Equal Opportunity/Affirmative Action Employer.
M&T Bank Corporation does not sponsor individuals for the purpose of obtaining H-1 Visas.
M&T Bank Corporation has policies and procedures in place to promote a drug free workplace.