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Operations Associate II - Lockbox Processor in Baltimore, MD at M&T Bank

Date Posted: 11/15/2018

Job Snapshot

  • Employee Type:
    Full-Time
  • Location:
    Baltimore, MD
  • Job Type:
  • Experience:
    Not Specified
  • Date Posted:
    11/15/2018
  • Job ID:
    3DLSL

Job Description

Operations Associate - Lockbox Processor
Banking Services
Montgomery Park
Baltimore, MD

Hours:
Monday - 05:00 AM – 03:30 PM (or completion)
Thursday - 05:00 AM – 11:30 AM (or completion)
Friday - 05:00 AM – 01:30 PM (or completion)

Sunday - 07:00 AM – 03:30 PM (or completion) 
 

Function:
Prepares and processes payments according to account specifications for Lockbox customers.

Responsibilities:
Open and prepare deposits for processing using customer specific documented instructions.
Key deposit batch information into Lockbox application.
Capture check and document images utilizing high-speed imaging equipment.
Complete data entry based on customer specific documented instructions.
Complete check keying including dollar amounts and MICR line information.
Process credit card transactions utilizing merchant services application.
Review and prepare completed deposits for return to customer.
Prepare, balance and send customer data transmissions.
Understand and adhere to the Company’s risk and regulatory standards, policies and controls in accordance with the Company’s Risk Appetite. Identify risk-related issues needing escalation to management.
Promote an environment that supports diversity and reflects the M&T Bank brand.
Maintain M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable.
Complete other related duties as assigned.

Required Qualifications:
High School diploma or equivalent (GED)

Minimum one year departmental experience or bank/treasury check processing work experience
Team player with exceptional interpersonal and communication skills, strong problem solving and ability to work on and prioritize multiple tasks at a time
Flexibility to support multiple business lines
Must be proficient with computers and standard business software such as Microsoft Office and other software & mainframe systems
Proficient 10-key skills
Excellent communication and customer service skills. Good customer service skills

We encourage candidates with relevant military experience to apply.

About M&T

At M&T, we strive to be the best place our employees ever work, the best bank our customers ever do business with and the best investment our shareholders ever make. So when looking to advance your career, look to M&T.  As a top 20 US bank holding company and one of the best performing regional banks in the country, we offer a wide range of performance based career development opportunities for talented professionals. And through our longstanding tradition of careful, conservative and consistent management and a strong commitment to the communities we serve, we continue to grow with a focus on the future.


M&T Bank Corporation is an Equal Opportunity/Affirmative Action Employer. M&T Bank Corporation does not sponsor individuals for the purpose of obtaining H-1 Visas. M&T Bank Corporation has policies and procedures in place to promote a drug free workplace.