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Operations Associate III - 3DIQD in Getzville, NY at M&T Bank

Date Posted: 5/23/2018

Job Snapshot

  • Employee Type:
  • Location:
    Getzville, NY
  • Job Type:
  • Experience:
    Not Specified
  • Date Posted:
  • Job ID:

Job Description

The Opportunity:
Responsible for the management and proper execution of assigned support functions within the Operations Department.
Primary Responsibilities:
The position is responsible for support in a variety of functions to include but not limited to the following:
Responsible for the accurate completion of Mortgage/Consumer check processing.
Provide Branch support for offsets, unsats, and account reconciliations.
Responsible for the processing of manual check requests including daily quality control and check log reconciliation.
Basic general ledger balancing for unsat accounts.
Business banking general ledger monthly reconciliation and balancing to individual cost centers.
Initiate and complete the demand/cure letter process for assigned States.
Complete letter requests through Sharepoint Site environment including quality review and mail merge process execution. 
Support in documentation of related return mail.
Identify and resolve problematic situations when appropriate referring more complex problems to Supervisor for review. 
Develop an understanding of the business and its functions, processes and operations.
Keep abreast of business and market trends that may affect business department.
Perform other related assignments/ projects as requested by management.  Provide project support including efficiency/risk analysis.
Work under general supervision.
The incumbent has internal contact with other departments and externally with service providers.


Minimum Qualifications Required:

Associate’s Degree or three years relevant work experience.
Three years office experience or mortgage collections experience.
Proficient PC skills including Microsoft Word, Excel and Outlook.
Strong communication and time management skills.
Ability to work independently and flexibility to support multiple business lines.
Assist in resolution of complex issues.
Sets examples for others with a strong work ethic.
Demonstrated ability to provide direction and lead others.
Motivated team player with a positive and friendly attitude.
Strong analytical abilities and problem solving.
Supports cross training activities and the ability to work in a team environment.
Excellent communication and interpersonal skills with the ability to interact with all levels of personnel.
Ideal Qualifications Preferred:
Bachelor’s Degree.
Minimum two years legal document processing or foreclosure experience.
Knowledge of State and Federal regulations and Bank policy for all states that the Bank conducts business in.
Notary Public (as required by department needs) preferred.
One year of accounting experience.


About M&T

At M&T, we strive to be the best place our employees ever work, the best bank our customers ever do business with and the best investment our shareholders ever make. So when looking to advance your career, look to M&T.  As a top 20 US bank holding company and one of the best performing regional banks in the country, we offer a wide range of performance based career development opportunities for talented professionals. And through our longstanding tradition of careful, conservative and consistent management and a strong commitment to the communities we serve, we continue to grow with a focus on the future.


M&T Bank Corporation is an Equal Opportunity/Affirmative Action Employer.
M&T Bank Corporation does not sponsor individuals for the purpose of obtaining H-1 Visas.
M&T Bank Corporation has policies and procedures in place to promote a drug free workplace.