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Operations Associate III-TMS Fulfillment - 3DKSB in Amherst, NY at M&T Bank

Date Posted: 9/12/2018

Job Snapshot

  • Employee Type:
  • Location:
    Amherst, NY
  • Job Type:
  • Experience:
    Not Specified
  • Date Posted:
  • Job ID:

Job Description

Completes activities to service implementation, support and risk controls for Treasury Management Services (TMS) product set-ups including working closely with the team, business, operations, and technology partners as required.
Receive and complete TMS service set-up requests that are sent through the system by Commercial Implementation.
Complete incoming work order requests received for several TMS products to ensure Bank customers can successfully access requested services.
Complete daily and monthly review of system generated exception, validation, and billing reports to ensure proper service set-up and revenue generation.
Prepare, package and verify token devices used by Commercial customers to successfully access Bank systems.
Conduct quality control and audit report review of various setups.
Cross-train their department associates on various procedures as needed.
Understand and adhere to the Company’s risk and regulatory standards, policies and controls in accordance with the Company’s Risk Appetite. Identify risk-related issues needing escalation to management.
Promote an environment that supports diversity and reflects the M&T Bank brand.
Maintain M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable.
Complete other related duties as assigned.
Nature & Scope:
Product set-ups completed by the position cover Treasury Management Services products such as Commercial statements, Remote Check Deposit and Commercial Single Sign-On.
Required Qualifications:
Associates degree, or in lieu of a degree, a combined minimum of 2 years’ higher education and/or general work experience
Preferred Qualifications:
Good personal computer skills
Flexible and reliable
Good customer service skills (internal customer support)
Ability to work in a team environment


We encourage candidates with relevant military experience to apply.

About M&T

At M&T, we strive to be the best place our employees ever work, the best bank our customers ever do business with and the best investment our shareholders ever make. So when looking to advance your career, look to M&T.  As a top 20 US bank holding company and one of the best performing regional banks in the country, we offer a wide range of performance based career development opportunities for talented professionals. And through our longstanding tradition of careful, conservative and consistent management and a strong commitment to the communities we serve, we continue to grow with a focus on the future.


M&T Bank Corporation is an Equal Opportunity/Affirmative Action Employer.
M&T Bank Corporation does not sponsor individuals for the purpose of obtaining H-1 Visas.
M&T Bank Corporation has policies and procedures in place to promote a drug free workplace.