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Operations Associate IV-Payment Services - 3DKTX in Buffalo, NY at M&T Bank

Date Posted: 10/3/2018

Job Snapshot

  • Employee Type:
  • Location:
    Buffalo, NY
  • Job Type:
  • Experience:
    Not Specified
  • Date Posted:
  • Job ID:

Job Description

Completes non-standard and complex wire transfer repairs, requiring specialized research and processing from multiple wire system transaction queues. Completes regulatory review and reporting, advanced account reconciliation, along with procedure writing and maintenance.
Research and complete complex wire-related transactions on a daily basis to ensure accurate and timely transfer of funds, inclusive of engaging in domestic and international wire troubleshooting, monitoring overdraft transactions, processing incoming wire transactions, including return of erroneous incoming wires, processing and verifying customer wire templates and completing advanced account reconciliations.
Review and process regulatory reports and departmental application re-certifications to ensure compliance with Federal regulations and Bank policies.
Execute system and physical security validations on an annual basis, using SWIFT Customer Security Program control guidelines.
Monitor internal and external departmental email mailboxes on a daily basis, seeking to answer customer inquiries and resolve problems in a timely manner.
Write and maintain department operational procedures to promote effective training and compliance with Bank policies.
Understand and adhere to the Company’s risk and regulatory standards, policies and controls in accordance with the Company’s Risk Appetite. Identify risk-related issues needing escalation to management.
Promote an environment that supports diversity and reflects the M&T Bank brand.
Maintain M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable.
Complete other related duties as assigned.
Nature & Scope:
This position completes assigned responsibilities under moderate supervision, and is expected to exercise sound judgment while servicing internal and external customers. The jobholder routinely collaborates with representatives from Payment Services’ alternate location and participates in departmental cross-training and job shadowing efforts.
Required Qualifications:
High school and a minimum of 3 years’ general work experience
Preferred Qualifications:
Minimum of 1 years’ Bank operations experience


We encourage candidates with relevant military experience to apply.
About M&T
At M&T, we strive to be the best place our employees ever work, the best bank our customers ever do business with and the best investment our shareholders ever make. So when looking to advance your career, look to M&T. As a top 20 US bank holding company and one of the best performing regional banks in the country, we offer a wide range of performance based career development opportunities for talented professionals. And through our longstanding tradition of careful, conservative and consistent management and a strong commitment to the communities we serve, we continue to grow with a focus on the future. 
M&T Bank Corporation is an Equal Opportunity/Affirmative Action Employer.
M&T Bank Corporation does not sponsor individuals for the purpose of obtaining H-1 Visas.
M&T Bank Corporation has policies and procedures in place to promote a drug free workplace.