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Property Preservation Escalation Specialist - 3DJNB in Getzville, NY at M&T Bank

Date Posted: 9/10/2018

Job Snapshot

Job Description

Responsible for conducting on-site visits to properties of defaulted accounts, conducting property inspections, reviewing vendor activity, managing code violations, mitigating loss situations and reducing potential losses to the Bank.
Manage incoming Legal summons and citations.

Determine loan relationship and engage in-house counsel, outside counsel and municipalities to address escalated property issues.

Discuss and coordinate strategy and execution.
Attend court hearings in US as needed to address municipal concerns, with majority of hearings occurring in New York, Ohio and Illinois.
Research and execute verbal responses to property condition related complaints, either from residents, politicians or code enforcement agents.

For written complaints/responses, conduct research, and work closely with CAM Escalations Team to draft responses.
Establish relationship and act as liaison with code enforcement agents (particularly in NY) with respect to properties secured by M&T serviced loans.
Research and make recommendations on problem properties.

This includes financial analysis for various disposition options including property value assessment as-is and repaired.

Recommend resolution to management based on estimated loss amounts.
Travel to problem properties as needed to assess the situation and ensure property vendor handling.
Provide tracking and root-cause analysis around property related escalations and legal actions.

Present to senior leadership as needed.
Attend community outreach events as deemed appropriate.
Adhere to applicable compliance/operational risk controls in accordance with Company or regulatory standards and policies.
Maintain M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable.
Promote an environment that supports diversity and reflects the M&T Bank brand.
Complete other related duties as assigned.
The position is critical to the department and to the bank as a resource to provide vendor oversight and on-site review of vacant and abandoned properties. 
A combined 5 years’ experience in collections, investigation or recovery with 2 years’ collection and face-to-face customer interaction experience.
Valid Drivers’ License.
Excellent communications skills, including telephone etiquette.
Bachelor’s degree.
Knowledge of real estate and/or mortgage.
Strong work ethic and ability to work independently.


We encourage candidates with relevant military experience to apply.

About M&T

At M&T, we strive to be the best place our employees ever work, the best bank our customers ever do business with and the best investment our shareholders ever make. So when looking to advance your career, look to M&T.  As a top 20 US bank holding company and one of the best performing regional banks in the country, we offer a wide range of performance based career development opportunities for talented professionals. And through our longstanding tradition of careful, conservative and consistent management and a strong commitment to the communities we serve, we continue to grow with a focus on the future.

M&T Bank Corporation is an Equal Opportunity/Affirmative Action Employer.
M&T Bank Corporation does not sponsor individuals for the purpose of obtaining H-1 Visas.
M&T Bank Corporation has policies and procedures in place to promote a drug free workplace.