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Reverse Mortgage Asst Sales Mgr- Mid Atlantic - 3DFG3 in Rockville, MD at M&T Bank

Date Posted: 5/23/2018

Job Snapshot

Job Description


Assist, support, and respond to requests and directives from the Residential Reverse Mortgage Sales Manager. Must adhere to the requirements of federal registration under the SAFE Act. This individual will assist in the oversight and management of a sales team in the Maryland, Virginia, Delaware and DC markets. Travel throughout the footprint will be part of the responsibilities. This individual will have the opportunity to have sales goals and produce as a sales-person.


Assist, support, and respond to requests and directives from the Residential Mortgage Sales Manager.

Manage the training process for the Loan Counselors including program development and on-going coaching/mentoring and problem resolution.

Promote the Bank’s image in the marketplace through participation in various community events.

Assist in the coordination and presentation of marketing materials.

Respond to customer inquiries and complaints.

Participate in weekly management support team meetings and follow up on any issues that need to be addressed.

Keep abreast of changes and trends related to responsibilities of Loan Counselors.

Assist in the usual managerial authority concerning staffing, performance appraisals, promotions, hiring, and terminations.

Adhere to applicable compliance/operational risk controls in accordance with Company or regulatory standards and policies.

Promote an environment that supports diversity and reflects the M&T Bank brand.

Maintain M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable.

Complete other related duties as assigned.


This position assists the Residential Mortgage Sales Manager and has a sound working knowledge of the Sales Manager’s responsibilities in order to act as a back-up.

Responsible for establishing and maintaining federal registration requirements outlined in the SAFE Act.



Bachelor’s degree and 3 years Residential Mortgage experience or in lieu of a degree a combined minimum of 7 years higher education and/or work experience including a minimum of 3 years Residential Mortgage experience

2 years supervisory experience

General knowledge of personal computers and software.


A history of success in Reverse Mortgage Sales

Excellent oral and written communication skills.

Ability to interact with all levels of personnel.

Strong interpersonal ability.


At M&T, we strive to be the best place our employees ever work, the best bank our customers ever do business with and the best investment our shareholders ever make. So when looking to advance your career, look to M&T. As a top 20 US bank holding company and one of the best performing regional banks in the country, we offer a wide range of performance based career development opportunities for talented professionals. And through our longstanding tradition of careful, conservative and consistent management and a strong commitment to the communities we serve, we continue to grow with a focus on the future.M&T Bank Corporation is an Equal Opportunity/Affirmative Action Employer.
M&T Bank Corporation does not sponsor individuals for the purpose of obtaining H-1 Visas.
M&T Bank Corporation has policies and procedures in place to promote a drug free workplace.