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Senior Regional Field Investigations Manager in Wilkes-Barre, PA at M&T Bank

Date Posted: 11/30/2018

Job Snapshot

Job Description

Manages the regional team of field investigators and oversees fraud loss prevention to ensure the safety and safekeeping of employees, customers and assets.

Manage staff of Regional Field Investigations within assigned major Region to ensure the safety and safekeeping of employees, customers and assets, including review and quality control of fraud loss preventions and physical security cases and investigations to assigned staff.
Work in a confidential and discrete manner with colleagues and external authorities.
Ensure compliance to security policies and procedures for assigned Region. Assist, advise and guide all Departments within assigned region on security regulations and procedures to ensure adherence. Make security requirement recommendations for each location based on specific needs.
Manage periodic reviews and revisions to internal Department policies and procedures in accordance with the business plan.
Conduct security-related training sessions for employees regarding fraud loss prevention and physical security topics to expand awareness of security standards, policies and procedures.
Maintain strong relationships with external law enforcement, civil agencies and prosecutor’s offices as required on security matters and emergency situations. Make court appearances as necessary to ensure the Bank is properly represented.
Conduct annual on-site security surveys at branches to ensure ongoing compliance to security standards, policies and procedures.
Conduct and manage to completion internal and external fraud investigations within assigned Region to validate the existence and extent of the issue, involved parties and in the event of loss, proper restitution.
Exercise usual authority of a manager concerning staffing, performance appraisals, promotions, salary recommendations, performance management and terminations.
Understand and adhere to the Company’s risk and regulatory standards, policies and controls in accordance with the Company’s Risk Appetite. Design, implement, maintain and enhance internal controls to mitigate risk on an ongoing basis. Identify risk-related issues needing escalation to management.
Promote an environment that supports diversity and reflects the M&T Bank brand.
Maintain M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable.
Complete other related duties as assigned.

Nature & Scope:

Required Qualifications:
Associate’s degree in related discipline and a minimum of 5 years’ professional experience, or in lieu of a degree, a combined minimum of 7 years’ higher education and/or work experience, including a minimum of 5 years’ professional experience
Advanced understanding of basic evidence handling procedures
Capable of quickly learning new technical skills
Ability to travel to parts of the Bank footprint to carry out job duties
Experience in Investigations and/or handling confidential information
Demonstrated leadership ability
Excellent technical writing skills
Excellent written and verbal communication skills

Preferred Qualifications:
Criminal Justice or Management degree
Industry related certification(s)
Advanced understanding in banking operations/functions including related regulations and laws

We encourage candidates with relevant military experience to apply.

About M&T
At M&T, we strive to be the best place our employees ever work, the best bank our customers ever do business with and the best investment our shareholders ever make. So when looking to advance your career, look to M&T. As a top 20 US bank holding company and one of the best performing regional banks in the country, we offer a wide range of performance based career development opportunities for talented professionals. And through our longstanding tradition of careful, conservative and consistent management and a strong commitment to the communities we serve, we continue to grow with a focus on the future. 

M&T Bank Corporation is an Equal Opportunity/Affirmative Action Employer. M&T Bank Corporation does not sponsor individuals for the purpose of obtaining H-1 Visas. M&T Bank Corporation has policies and procedures in place to promote a drug free workplace.


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