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Shared Services Centralized Operations Senior Associate - 3DK0V in Wilmington, DE at M&T Bank

Date Posted: 10/2/2018

Job Snapshot

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Job Description

Shared Services Centralized Operations Senior Associate

Wilmington, DE



Position within the Centralized Operations (COPS) where the employee determines the appropriate action necessary and executes those actions based on knowledge and experience. Work with business partners across WISD to all of the clients’ cash and asset needs are processed accurately.
Analyze and interpret inputs to determine course of action.
Manage conflicting priorities over a broad and variable set of responsibilities
Communicate with internal and external business partners and related service partners.
Act as subject matter expert.
Escalate or resolve non-standard or high risk exceptions as appropriate.
Prioritize and manage own workload to meet service level agreements and internal service delivery standards with minimal direction.
Work independently to perform processing of complex requirements. Contributor of ideas for process improvements and directly responsible for rollout of approved changes
Work with Management to identify trends and make process improvement recommendations
Identify, report and escalate all risk and compliance issues, breaches and suspicious activities.
Understand and adhere to the Company’s risk and regulatory standards, policies and controls in accordance with the Company’s Risk Appetite. Identify risk-related issues needing escalation to management.
Promote an environment that supports diversity and reflects the M&T Bank brand
Maintain M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable.
Complete other related duties as assigned.
Required Qualifications:
Bachelor’s degree and 2 years work experience or Associates degree and 4 years work experience or 6 years work experience
Comfortable operating in a team environment
Experience using word processing and spreadsheet
Willing to work a flexible schedule as needed
Effective communication skills
Preferred Qualifications:
Bachelor’s degree in Business/Finance/Accounting/Statistics
2 years’ experience in financial services industry
Understanding of Wealth Management and/or Capital Markets business
Knowledge of M&T systems and culture
Ability to work under time constraints
Attention to detail and good organizational skills and communication skills


We encourage candidates with relevant military experience to apply.

About M&T

At M&T, we strive to be the best place our employees ever work, the best bank our customers ever do business with and the best investment our shareholders ever make. So when looking to advance your career, look to M&T.  As a top 20 US bank holding company and one of the best performing regional banks in the country, we offer a wide range of performance based career development opportunities for talented professionals. And through our longstanding tradition of careful, conservative and consistent management and a strong commitment to the communities we serve, we continue to grow with a focus on the future.


M&T Bank Corporation is an Equal Opportunity/Affirmative Action Employer.
M&T Bank Corporation does not sponsor individuals for the purpose of obtaining H-1 Visas.
M&T Bank Corporation has policies and procedures in place to promote a drug free workplace.