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Shared Services KYC Refresh Associate - 3DLHN in Wilmington, DE at M&T Bank

Date Posted: 10/25/2018

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Job Description

Job Description


Position within the Client Onboarding and Support Team (COAST) where the employee determines the appropriate action necessary and executes those actions based on knowledge and experience in support of the ongoing KYC and due diligence activities performed in support of Wealth and Institutional Services Division (WISD).  The individual has targeted responsibilities for either processing KYC Refresh cases or fielding Requests for Information (RFIs) from Corporate Compliance.


Position Responsibilities


  • Analyze and interpret inputs to determine course of action. 

  • Ability to manage conflicting priorities throughout the day.

  • Communicate with internal and external business partners and related service partners.

  • Escalated non-standard or high risk exceptions as appropriate.

  • Prioritize and manage own workload to meet service level agreement and internal service delivery standards.

  • Identify and report all risk and compliance issues, breaches and suspicious activities.

  • Support and recommend the implementation of process improvements.

  • Interpret data received from internal/external parties in order to process moderately complex tasks with an appropriate understanding of priority.

  • Provide direction to and work directly with clients, client facing staff, and Corporate Compliance colleagues to apply and satisfy requirements within the business.

  • Responsible for reviewing documents, drafting internal memos, and capturing all relevant data for each case worked.

  • Promote an environment that supports diversity and reflects the M&T Bank brand.

  • Maintain M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable.

  • Complete other related duties as assigned.


Minimum Qualifications


Bachelors degree and 1 year work experience or Associates degree and 3 years work experience or 5 years work experience.


Comfortable operating in a team environment; Experience using word processing and spreadsheets; willing to work a flexible schedule as needed; effective communication skills.


Preferred Qualifications


Two years experience in financial services industry (with at least Bachelors degree); understanding of financial products; knowledge of M&T systems; ability to work under time constraints.


M&T Bank Corporation is an Equal Opportunity/Affirmative Action Employer. M&T Bank Corporation does not sponsor individuals for the purpose of obtaining H-1 Visas. M&T Bank Corporation has policies and procedures in place to promote a drug free workplace.