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Systems Admin Specialist I - 3DK6V in Getzville, NY at M&T Bank

Date Posted: 8/3/2018

Job Snapshot

Job Description

Basic Function
The Systems Administrator Specialist will oversee the software and system administration for specific business required tools and/or vendor supplied systems. They will be responsible for updates to the software, coordination with other M&T server or IT groups for patch upgrades or server upgrades, and will maintain a licensed user count. In addition, they will have the responsibilities for individual server-level maintenance and administration.
Top Responsibilities
PC desktop and laptop support to include the setup of new equipment and removal of old equipment

Troubleshooting PC desktop and laptop application and software compatibility issues and work with support areas until resolved

Able to quickly learn new technologies, processes and procedures
Second level escalation point for customer calls related to systems and communications
Handle complex departmental equipment and personnel relocations
Respond to Audit/SOX inquiries and fulfill requests based on those discussions
Run and analyze management productivity reports to ensure reasonableness of information
Develop an in-depth understanding of the business and its functions, processes and operations
Adhere to applicable compliance/operational risk controls in accordance with Company or regulatory standards and policies
Follow up on requests until completion
Develop and update procedures as necessary
Triage/troubleshoot production issues - escalation for second level reps
Develop test scripts and coordinate testing situations (i.e. disaster recovery, new release, system upgrades, etc. testing)
Identify process improvement opportunities
Handle custom job requests
Represent System Administration interests on projects
Education & Experience
Minimum of 4 years combined higher education and/or experience or equivalent.
Excellent PC skills with knowledge of Microsoft suite of products

Knowledge of Windows 7, Windows 10, Office 2010 and Office 365
Ability to be primary support to management
Support cross training activities
Excellent written and verbal communication skills
Ability to work independently or function as a member of a team
Complex analytical and problem solving skills
Decisiveness with a strong work ethic
Ability to interact with all levels of personnel
Ability to make decisions using good judgment and/or based on information provided


We encourage candidates with relevant military experience to apply.

About M&T
At M&T, we strive to be the best place our employees ever work, the best bank our customers ever do business with and the best investment our shareholders ever make. So when looking to advance your career, look to M&T. As a top 20 US bank holding company and one of the best performing regional banks in the country, we offer a wide range of performance based career development opportunities for talented professionals. And through our longstanding tradition of careful, conservative and consistent management and a strong commitment to the communities we serve, we continue to grow with a focus on the future. 
M&T Bank Corporation is an Equal Opportunity/Affirmative Action Employer.
M&T Bank Corporation does not sponsor individuals for the purpose of obtaining H-1 Visas.
M&T Bank Corporation has policies and procedures in place to promote a drug free workplace.