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Technical Automation Testing Team Lead in Buffalo, NY at M&T Bank

Date Posted: 12/2/2018

Job Snapshot

Job Description

Technical Automation Testing Team Lead

Buffalo, NY

THE OPPORTUNITY:
Responsible for the management of all activities related to the successful planning, documenting, testing and implementation of all work performed by the team, whether by the request of the client, internal to the department or the result of a problem relating to an application. Provides detailed direction and performs specialized analysis and research of systems modifications to solve any scope problem or enhancement.

POSITION RESPONSIBILITES:

Lead and coordinate Test Automation Program for Retail, Business Banking, Marketing, Credit Card applications

  • Manage internal and external resources as it relates to Automation Delivery
  • Develop Automation Process, Procedures, Metrics and Analysis
  • Manage and set direction for Retail Incident Management Area
  • Analyze trends and make process improvements for Incidents and     Infrastructure Issues
  • Be a Release Manager to coordinate and track details of configuration and code changes for all Retail Applications that go through packaging and distribution

Manages and oversees the execution of project plans for any scope; ensures adherence to all department and technology standards and procedures, including all documentation requirements.


Assigns resources and monitors progress of all assignments; ensures completion of schedules. Responsible for short and long term FTE planning.

Performs and oversees application development and supports testing efforts, including the review of specifications, preparation and execution of testing; may be called upon to coordinate the completion of integrated testing efforts.

Translates requirements to assist staff in preparing detailed specifications for system enhancements. Recommends designs based on business requirements. Identifies issues and concerns.


Ability to act as a client liaison to review priorities and manage the overall client queue. Builds rapport within the organization. Effectively communicates and develops a professional level of cooperation across the organization.
Maintains efficient operation and effectiveness of supported applications. Recommends new technology, policies or processes to benefit the organization and improve deficiencies. Typically will lead technical evaluations of vendor software.


Completes status reports and must be able to present projects, status or activities to senior management.


Demonstrates a strong understanding of the business environment and needs within the area of responsibility. Ability to understand technical, business and operational impacts of a project or problem.


Responsible for the job growth and career development of staff members by providing training plans, guidance and sharing knowledge.


Responsible for performance appraisals, promotion and salary recommendations.


Must be able to contribute to the development of a cost center budget.
Recommends and initiates new policies and procedures which will improve the performance and effectiveness of the department.

NATURE AND SCOPE:
The incumbent works under the supervision of a Systems Manager.
The Technical Team Leader is responsible for managing all aspects of the team’s responsibilities, which could include problem resolution, systems development and day to day activities.
This position assumes responsibility for developing and managing resources and budgets.
The incumbent provides an environment that encourages teamwork and provides opportunities for continued staff development.
The Technical Team Leader provides backup to the Systems Manager, as required.
The incumbent may be called upon to serve as a technical representative on committees, ad-hoc projects, etc.
The Technical Team Leader interacts on a regular basis with IT staff and the client, as well as vendors.

MANAGERIAL/SUPERVISORY RESPONSIBLITY:
The Technical Team Leader manages a team of approximately 3 employees.

MINIMUM QUALIFICATION REQUIRED:
Minimum of two years college with at least ten years experience in project related work, systems analysis and a systems development environment, or an equivalent combination of education and experience.


Prior management experience required.


Requires a complete understanding of the system development life cycle.


Experience with the skills, application(s) and functions of the technology area being led preferred.


Requires familiarity with application development support software and hardware platforms.


Ability to effectively use project management, word processing and spreadsheet applications.


Very good problem solving skills to assist in issue resolution.
Good understanding of the Bank’s application framework.
Familiar with application development software and hardware platforms.
Able to lead design and specification walkthroughs.


Excellent oral and written communication skills with the ability to effectively present to the target audience.
Requires excellent analytical, organization, time, and quality management skills, strong judgment, and the ability to work effectively with clients and IT management and staff personnel.
Detail oriented and uses sound judgment.
Must be able to assert ideas and gain support and commitment from others.
Must be proactive.
Ability to handle multiple tasks.
Self motivated and able to motivate others.
Encourages teamwork and acts as a role model when leading and directing others.
Aware of the Bank’s business plan and strategic objectives.
Good project management skills.
Quickly grasps new concepts.

IDEAL QUALIFICATIONS PREFERRED:
Bachelor’s degree preferred.

ABOUT M&T
At M&T, we understand what's important when you're considering a career change: a company with a solid history of responsible growth and positive earnings. A company committed to the communities it serves, one that rewards performance and provides employees with opportunities to direct their own career paths. M&T is a company with a focus on the future.

M&T Bank Corporation is an Equal Opportunity/Affirmative Action Employer. M&T Bank Corporation does not sponsor individuals for the purpose of obtaining H-1 Visas. M&T Bank Corporation has policies and procedures in place to promote a drug free workplace.