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Technical Team Lead in Buffalo, NY at M&T Bank

Date Posted: 11/24/2018

Job Snapshot

  • Employee Type:
  • Location:
    Buffalo, NY
  • Job Type:
  • Experience:
    Not Specified
  • Date Posted:
  • Job ID:

Job Description

M&T Bank

Technical Team Lead - Salesforce

Buffalo, NY

Responsible for the management of all activities related to the successful planning, documenting, testing and implementation of all work performed by the team, whether by the request of the client, internal to the department or the result of a problem relating to an application. Provides detailed direction and performs specialized analysis and research of systems modifications to solve any scope problem or enhancement.

Manages and oversees the execution of project plans for any scope; ensures adherence to all department and technology standards and procedures, including all documentation requirements.
Assigns resources and monitors progress of all assignments; ensures completion of schedules. Responsible for short and long term FTE planning.
Performs and oversees application development and supports testing efforts, including the review of specifications, preparation and execution of testing; may be called upon to coordinate the completion of integrated testing efforts.
Translates requirements to assist staff in preparing detailed specifications for system enhancements. Recommends designs based on business requirements. Identifies issues and concerns.
Ability to act as a client liaison to review priorities and manage the overall client queue. Builds rapport within the organization. Effectively communicates and develops a professional level of cooperation across the organization.
Maintains efficient operation and effectiveness of supported applications. Recommends new technology, policies or processes to benefit the organization and improve deficiencies. Typically will lead technical evaluations of vendor software.
Completes status reports and must be able to present projects, status or activities to senior management.
Demonstrates a strong understanding of the business environment and needs within the area of responsibility. Ability to understand technical, business and operational impacts of a project or problem.
Responsible for the job growth and career development of staff members by providing training plans, guidance and sharing knowledge.
Responsible for performance appraisals, promotion and salary recommendations.
Must be able to contribute to the development of a cost center budget.
Recommends and initiates new policies and procedures which will improve the performance and effectiveness of the department.

The incumbent works under the supervision of a Systems Manager.
The Technical Team Leader is responsible for managing all aspects of the team’s responsibilities, which could include problem resolution, systems development and day to day activities.
This position assumes responsibility for developing and managing resources and budgets.
The incumbent provides an environment that encourages teamwork and provides opportunities for continued staff development.
The Technical Team Leader provides backup to the Systems Manager, as required.
The incumbent may be called upon to serve as a technical representative on committees, ad-hoc projects, etc.
The Technical Team Leader interacts on a regular basis with IT staff and the client, as well as vendors.

The Technical Team Leader manages a team of approximately 3 employees.

Manager Description:

Salesforce Application Developer

Deliver complex Salesforce/nCino solutions with significant system linkages and dependencies and associated risk. Performs development efforts such as analysis, design, coding/creating, and testing. Participates in testing, implementation, maintenance, and escalated support of the platform. Ensures adherence to company and industry standards. Provides technical consultation on challenging or unusual situations. Lead/conduct robust unit testing and provides testing support for subsequent release testing. Devises or modifies procedures to solve complex problems considering computer equipment capacity and limitations, operating time, and form of desired results. Interprets internal/external business challenges and recommends best practices. Uses analytical thought to exercise judgment and identify innovative solutions.

Minimum Requirements:

 • Bachelor’s degree.

 • 5 years of experience as a developer.

 • 3 years specifically devoted to Salesforce/APEX development.

 • Experience building web-based applications as well as web service APIs – SOAP, REST, etc.

 • Familiarity with JavaScript, SQL, JSON, HTML5.

 • Experience integrating 3rd party systems using web services. Completion of several integration and extension projects in development.

 • Understands and leverages the Salesforce provided APIs, and designs solutions being mindful of cloud-based constraints, such as governor limits.

 • Good understanding of master data management in

 • Ability to interpret internal and external business challenges and recommend best practices.

 • Analytical skills and the ability to solve complex technical and business problems.

 • Highly self-motivated and directed.

 • Excellent written and oral communication skills.

 • Excellent problem-solving, analytical and investigative skills.

Minimum of two to four years college with at least ten years experience in project related work, systems analysis and a systems development environment, or an equivalent combination of education and experience.
Prior management experience required.
Requires a complete understanding of the system development life cycle.
Experience with the skills, application(s) and functions of the technology area being led preferred.
Requires familiarity with application development support software and hardware platforms.
Ability to effectively use project management, word processing and spreadsheet applications.
Very good problem solving skills to assist in issue resolution.
Good understanding of the Bank’s application framework.
Familiar with application development software and hardware platforms.
Able to lead design and specification walkthroughs.
Excellent oral and written communication skills with the ability to effectively present to the target audience.
Requires excellent analytical, organization, time, and quality management skills, strong judgment, and the ability to work effectively with clients and IT management and staff personnel.
Detail oriented and uses sound judgment.
Must be able to assert ideas and gain support and commitment from others.
Must be proactive.
Ability to handle multiple tasks.
Self motivated and able to motivate others.
Encourages teamwork and acts as a role model when leading and directing others.
Aware of the Bank’s business plan and strategic objectives.
Good project management skills.
Quickly grasps new concepts.


 • 8 years of relevant work experience.

 • 3 years of experience in building/customizing Salesforce ISV Partner applications (nCino)

 • Development experience outside of Salesforce – ideally Java or .Net.

 • SFDC Administrator and Developer certifications.

 • Experience in Agile development.

 • Banking & Financial Services experience.

At M&T, we strive to be the best place our employees ever work, the best bank our customers ever do business with and the best investment our shareholders ever make. So when looking to advance your career, look to M&T. As a top 20 US bank holding company and one of the best performing regional banks in the country, we offer a wide range of performance based career development opportunities for talented professionals. And through our longstanding tradition of careful, conservative and consistent management and a strong commitment to the communities we serve, we continue to grow with a focus on the future.

M&T Bank Corporation is an Equal Opportunity/Affirmative Action Employer. M&T Bank Corporation does not sponsor individuals for the purpose of obtaining H-1 Visas. M&T Bank Corporation has policies and procedures in place to promote a drug free workplace.