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Trust Operations Supervisor - 3DF35 in Williamsville, NY at M&T Bank

Date Posted: 2/12/2018

Job Snapshot

Job Description

The Opportunity: Supervises the day-to-day activity of Asset Services area of Trust Operations.   Exercises supervisory authority over staff.
Primary Responsibilities: Supervises, coordinates, provides leadership and reviews the work of assigned staff.  
Provide technical, functional and operational expertise in department work policies and procedures.
Estimates personnel needs and assigns work to meet completion dates in accordance with schedules fixed by higher supervision and subject to higher approval.
Exercise the authority as a supervisor concerning scheduling, salary recommendations, candidate interviews/hiring, corrective action/termination, performance appraisals and promotions in coordination with management.
Responsible for ensuring proper back up coverage is in place for all tasks in department to ensure they are each completed timely and accurately each day.
May facilitate process innovation and/or special projects assigned by manager.
Applies organizational policies and assures adherence to departmental procedures.
Work to enhance current procedures and develop process improvements.
Ensure compliance with procedures and audit requirements.
Adhere to applicable compliance/operational risk controls in accordance with Company or regulatory standards and policies.
Promote an environment that supports diversity and reflects the M&T Bank brand.
Maintain M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable.
Complete other related duties as assigned.
Nature and Scope: The incumbent is responsible for the supervision of Asset Services within Trust Operations.  
The incumbent must use independent judgment and discretion in the day-to-day supervision of assigned unit.
Works under moderate supervision.
Interacts with internal contacts within other Bank departments as well as external contacts with bank examiners, auditors, fund companies, brokers and advisors to resolve problems and answer questions.
Managerial/Supervisory Responsibilities: Supervise a team of Trust Operations personnel.
Contribute to the development of staff to aid them in completing their regular duties and responsibilities.
Develop and promote strong capabilities in research and resolution, documentation and data verification.
Minimum Qualifications Required: Bachelor’s degree or in lieu of a degree a combined minimum of 4 years higher education and/or work experience
General knowledge of personal computers and applicable software programs and systems.
Demonstrated work leadership ability.
Excellent verbal and written communication skills.
Ability to interact with all levels of personnel.
Strong organizational skills and the ability to multitask in order to meet extremely busy processing demands, while providing excellent communication and customer service simultaneously.
Team player, willing to assist other group members, staff and management.
Ideal Qualifications Preferred: Background or experience in Trust or Finance
Strong Microsoft Excel skills is a plus.
Minimum two years (2) supervisory experience
Working knowledge of the SEI Trust Accounting System.
About M&T: At M&T, we strive to be the best place our employees ever work, the best bank our customers ever do business with and the best investment our shareholders ever make. So when looking to advance your career, look to M&T. As a top 20 US bank holding company and one of the best performing regional banks in the country, we offer a wide range of performance based career development opportunities for talented professionals. And through our longstanding tradition of careful, conservative and consistent management and a strong commitment to the communities we serve, we continue to grow with a focus on the future.
M&T Bank Corporation is an Equal Opportunity/Affirmative Action Employer.
M&T Bank Corporation does not sponsor individuals for the purpose of obtaining H-1 Visas.
M&T Bank Corporation has policies and procedures in place to promote a drug free workplace.